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Maintenance & Support

Ongoing monitoring, updates and support that keep your systems secure, fast and always available.

Overview

Maintenance & Support

Launch day is the beginning, not the end. Software that is never updated gets slower, less secure and harder to change with every month that passes.

We keep systems healthy โ€” watching them, patching them, backing them up and fixing things before your customers are the ones telling you.

What we work with

MonitoringAutomated backupsSecurity patchingGitStaging environments
Discuss your project
What's included

What you get

Uptime monitoring

Automated checks with alerts when something goes down.

Security updates

Core, plugin and dependency patching on a regular cycle.

Backups and recovery

Scheduled backups, with restores actually tested.

Performance checks

Regular reviews so speed does not quietly degrade.

Content and small changes

The steady stream of tweaks every live site needs.

Priority bug fixing

A known route to a developer when something breaks.

How we deliver

The way we work on this

Part of our seven-stage delivery process, applied to Maintenance & Support.

1

Audit

Review the current state, risks and update backlog.

2

Stabilise

Clear the urgent security and performance issues.

3

Maintain

A regular cycle of updates, backups and checks.

4

Report

You see what was done, what changed and what is coming.

Questions

Frequently asked

Do you maintain sites you did not build?

Yes. We start with an audit so both sides know what shape it is in before agreeing a plan.

What if something breaks at night?

Monitoring alerts us to outages automatically. Response expectations are agreed up front so you know exactly what you are getting.

Is this a fixed monthly arrangement?

It can be a regular retainer or ad-hoc support, depending on how critical the system is to your business.

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Ready to talk about Maintenance & Support?

Tell us what you need โ€” we will come back with a clear scope, not a sales pitch.

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